At styxaronplyxaron, we strive to provide the highest quality floral arrangements. If you are not completely satisfied with your purchase, we are here to help.
If you receive flowers that do not meet our quality standards:
24 Hour Contact
Please contact us within 24 hours of delivery
Provide Photos
Provide photos of the issue if possible
Quick Resolution
We will work with you to resolve the issue
Orders may be cancelled:
Up to 24 hours before delivery
Full refund will be issued to the original payment method
Within 24 hours
Cancellations within 24 hours may be subject to a cancellation fee
Due to the perishable nature of flowers and seasonal availability, we may need to substitute flowers with similar alternatives of equal or greater value. We ensure all substitutions maintain the style and color scheme of the original arrangement.
If a refund is approved:
5-10 Business Days
Refunds will be processed within 5-10 business days
Original Payment Method
Refunds will be issued to the original payment method
Email Confirmation
You will receive confirmation once the refund is processed
Due to the perishable nature of floral products, we cannot accept returns of delivered flowers. However, we are committed to resolving any quality concerns you may have.
For questions about returns, cancellations, or refunds, please contact us at help@styxaronplyxaron.world or call +61 2 9247 2444.